HEALTHCARE PARKING SERVICES
With 50+ years in healthcare parking, valet, and shuttle services, Reimagined Parking ensures the best experience for your patients with every visit.
HEALTHCARE PARKING SOLUTIONS
We provide parking, valet, and shuttle services to more than 250 healthcare sites across North America. In addition to implementing parking management best practices, we adapt our services to craft a superior healthcare experience for your patients from the moment they arrive.
POSITIVE PATIENT EXPERIENCE
We are committed to providing easy, safe, and stress-free parking. We deliver a superior patient parking experience that supports the objective and reputation of healthcare providers.
We have developed a deep understanding of the unique operational challenges facing healthcare campuses: appropriately responding to anxious patients and visitors, maintaining patient safety, and the need for efficient allocation of valuable parking resources while ensuring staff and physicians quickly get to where they are most effective. We combine this operational awareness with a profound belief that the care environment should extend past the walls of the medical facility, to the parking lot and beyond.
Valet
Reimagined Parking creates value at your healthcare institution by engaging best-in-class valet services to maximize your parking capacity, ease the patient experience, and boost your revenue. Our highly trained service ambassadors facilitate prompt patient care, saving valuable time for your patients, visitors, and healthcare staff.
Like all our parking solutions, we tailor our valet service to your facility’s unique needs and challenges. Plus, we manage every aspect of service delivery, including signage, infection control, and technology operations.
To reduce bacterial transfer and simplify the patient experience, Reimagined Parking valet services can be operated entirely in a contactless format through the O-Valet app. From their mobile phone, patients can request their vehicle, track progress, and synchronize vehicle delivery with their departure from the hospital.
Case Studies
Discover how Reimagined Parking improves the patient parking experience!
Regions Hospital
Find out how we improved site accessibility with shuttle services and increased meter revenue by 100%.
John H. Stroger Hospital
Find out how we increased daily parking capacity by 31% and improved overall patient satisfaction.
Meet the Experts
Jason Plonski, CPXP, CPP
Executive Vice President of Healthcare Services
Jason has over 17 years of experience in healthcare parking services, encompassing both operations and sales. He began his career in operations, learning the parking business at one of the largest hospitals in the US. Jason was then promoted to Regional Director, overseeing the Midwest, where he managed over 25 hospitals and commercial and hospitality accounts. Jason enjoys working in this fast-paced industry while being able to impact the “patient experience.”
Jason holds the Certified Patient Experience Professional (CPXP) and Certified Parking Professional (CPP) designations. Jason resides in Cleveland, Ohio, with his wife and two children.
Anamaria Spiteri
VP Business Development of Healthcare Parking Services
Anamaria Spiteri serves as Vice President of Healthcare Services at Reimagined Parking, leading national strategy and business development for health system partnerships. She works with executive teams across the country to align mobility and access solutions with enterprise priorities, with a focus on enhancing the patient experience and supporting systemwide performance goals. Anamaria is driven by the belief that the patient journey begins at the curb and is passionate about helping health systems strengthen this critical first impression.
She brings over twelve years of experience in parking and transportation, with a background centered on healthcare environments and complex portfolio needs. Anamaria holds a B.S. in Marketing from the University of Illinois at Urbana Champaign and resides in Wisconsin with her family.
Heath Hawkins, MHA
Director of Healthcare Services
Heath began his career in the hospitality industry, previously working with Marriott and Hilton before transitioning into the healthcare parking sector. With more than a decade of customer service leadership experience, Heath focuses on service quality across all operations to enhance the patient and visitor experience, satisfaction scores, and client engagement.
Heath holds a B.S. in Hospitality Administration and a M.S. in Healthcare Administration from Oklahoma State University and resides in Tulsa, Oklahoma.
